There is a lot of information on this page which we hope you will find helpful. Please scroll to the bottom of the page for documents to download. If you have any questions, please do contact us.

This DfE document builds on the Working together to improve school attendance guidance', and should be read alongside the statutory guidance documents on parental responsibility measures, children missing education, supporting children with medical conditions, suspensions and exclusions, alternative provision, and safeguarding.

Summary of responsibilities where a mental health issue is effecting school attendance

How to Support Self-Regulation Difficulties in Children



NHS Cambridgeshire and Peterborough provides HEAR – the free to use mental health text service 

A new local mental health free text messaging support service is available across Cambridgeshire and Peterborough having launched on the 13th November 2024. 

HEAR 85258 is being funded by NHS Cambridgeshire & Peterborough, in partnership with the national service SHOUT. The free to use text service provides real-time support to people who are struggling with their mental health across the county. 

When texting the word HEAR to 85258, the person will be connected to a trained volunteer who will offer them calm in a time or place of crisis. During the confidential and anonymous conversation, the texter will be supported while working on a plan of action and signposted to local and national mental health services. 

Texting HEAR to 85258 is free, discreet and runs 24/7. It won’t appear on a mobile bill and requires no app, data, password, or registration. 

HEAR 85258 is specifically targeted at school staff, students and their families and carers. 

For more information visit: Text HEAR to 85258 | CPICS Website 


NEW - Local Resources

Too Good to Go (This is an App)

Too Good to Go app – this is an app which lets you rescue unsold food at shops, restaurants and take outs who participate at a much reduced cost.  Locally are places such as Co-Op, Krispy Kreme, Starbucks, Costa and more! 

Uniform Exchange

Children are always outgrowing uniform.  This is a local initiative where you can either donate or go to obtain uniform.  The attached link provides details about where these take place.


Community cafes

Where free tea, coffee and food such as cakes are provided to members of the community in the Peterborough area.  A chance to have a chat and meet new people.  A great way to make new friends and to widen your support network.

Peterborough Foodbank


The cost of living has risen and we recognise this sometimes puts a strain on families.  We work very closely with our families to support in any way possible.  If you are facing a crisis and unable to put food on the table for the family please speak to Amanda Christophi or Jane Barrett about food bank vouchers and they will try to help.

Emotion Coaching - introduction video

A 25 minute introduction to Emotion Coaching by Dr. Louise Gilbert one of the co-founders of Emotion Coaching UK.

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Childline Toolbox


However you're feeling, it can be great to express yourself and do things you enjoy. And that's where we come in. Take your mind off things with games, advice from our videos or find new ways to handle your emotions. And all in your handy toolbox.


Mental Health Week








Every Mind Matters


Change 4 Life



For Children and Young People

The Mix - for those under 25 years of age. Contact: 0808 808 4994 Chat functions available too. https://www.themix.org.uk/get-support

Young Minds

Textline: Text YM to 85258. https://www.youngminds.org.uk/young-person/find-help/

ChildLine0800 11 11

One to One Counsellor Chat at childline.org.uk/get-support/1-2-1-counsellor-chat/

Parents and Families

NHS advicehttps://www.nhs.uk/nhs-services/mental-health-services/where-to-get- urgent-help-for-mental-health/

National Suicide Prevention Helpline UK. Offers a supportive listening service (open 24/7) to anyone  with thoughts of suicide. 

Contact: 0800 689 5652

Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm-Midnight every day) if you are struggling and need to talk. 

Or if you prefer not to speak on the phone,  you could try the CALM webchat service.

Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a  young person who might be struggling,  you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.

Nightline. If you're a student, you can look on the Nightline website to see if your university or college offers a night-time

listening service.

The phone operators are all students too.

Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day) 

email chris@switchboard.lgbt or use their webchat service.

Phone operators all identify as LGBT+.

Mental Health Apps

Headspace (limited free content, then payable) Suitable for children.  One of the most popular Apps.  Features 10 free sessions.

Moodfit (free)

Elefriends (free) A great free app from Mind, the mental health charity. This app features a ‘news feed’ style interactive main page 

where you can comment, read, or share your own thoughts and feelings  with other like-minded users. There is also a private message facility.

WhatsUp (free) Suitable for children  - This APP is full of tools to enable you to manage anxiety and calm an anxious mind and body, as well as objective help and advice on subjects such as anger, depression, self-esteem and stress.

Smiling Mind (free)  ‘Check in with yourself’ with this comprehensive app from Oz, which enables you to track your mood  along with hundreds of targeted mindfulness practices for young and old alike.

Calm (limited free content, then paid) Suitable for children and pre-teens.   A wide range of exercise and mindful options

Mindshift CBT Suitable for pre-teens and teens. Supports anxiety relief. Catch It (endorsed by the NHS). You can log your mood, check the mood and ultimately change the mood. There are options for  depression, anxiety, anger, relaxation, confusion and happiness using CBT.

Relax Melodies Suitable for Children  Relaxing sounds and music to support mindfulness.

Grief Support (ages from 11)  This app has been created by leading bereavement charity Child Bereavement UK and the bereaved  young people it works with. It is for 11- 25 year olds who have been bereaved of someone important to them. It can also be used by

 friends, teachers, parents and professionals who would like to know how to support bereaved young people.

Other links:

Wellbeing For Children: Confidence And Self-Esteem - YouTube

Building confidence and self-esteem | Childline